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Language Access Plan

The DESE Department of Elementary and Secondary Education (DESE) has developed and prepared this Language Access Plan (LAP) outlining ongoing efforts taken to provide language services to individuals with Limited English Proficiency (LEP).

This plan also defines the actions we are taking to ensure meaningful access to programs, services, activities, and materials for all LEP constituents.

DESE will review and update this LAP as needed to ensure continued responsiveness to students, community, and stakeholder needs.

DESE serves a diverse population of individuals of various ages and linguistic origins. An LEP person is someone who does not speak English as their primary language and who has a limited ability to read, speak, write, or understand English. A constituent has the option to self-identify as LEP.

Language Access Coordinator

Helene Bettencourt
Associate Commissioner of Communication and Planning
Helene.H.Bettencourt@mass.gov
781-338-3120

Last Updated: November 25, 2024

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Massachusetts Department of Elementary and Secondary Education
135 Santilli Highway, Everett, MA 02149

Voice: (781) 338-3000
TTY: (800) 439-2370

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