Each school is assigned a liaison who is able to respond to inquiries regarding any aspect of charter school accountability.
For general questions and concerns about charter schools please contact charterschools@mass.gov or call 781-338-3227 for assistance.
One way in which charter schools demonstrate results is through reporting on selected outcomes using an Accountability Plan (603 CMR 1.02). A charter school creates an Accountability Plan to publicly articulate the goals the school has set to measure its success during a five-year charter term. These Accountability Plan Guidelines (Guidelines) are intended to assist in the creation of an Accountability Plan. Using the Guidelines and the template provided, a charter school can develop an Accountability Plan that will clearly demonstrate performance relative to the goals set forth in its charter.
Accountability Plan Guidelines — Revised 2023
In addition to the goals every charter school establishes to measure its success, alternative charter schools are required to include additional goals in their Accountability Plan related to student academic achievement. The guidelines linked below clarify the Department’s expectations for alternative charter schools to create student achievement goals related to academic achievement.
Additional Accountability Plan Guidelines for Alternative Charter Schools — August 2024
Last Updated: March 13, 2025