Parties are encouraged to continue to work together to resolve their disputes before, during, and after a complaint has been filed with the Department of Elementary and Secondary Education’s Problem Resolution System Office. If the parties resolve all or a portion of the allegations raised in the complaint prior to PRS issuing a decision, the complainant may withdraw the resolved allegations. Whenever a complainant chooses to withdraw their complaint or some of the allegations made within their complaint, the complainant must contact the assigned PRS Specialist to inform them of the withdrawal. If the parties reach a local agreement, they may use this form linked below to provide notice to PRS of the local agreement.
Notice of Local Agreement
Last Updated: July 11, 2024
Massachusetts Department of Elementary and Secondary Education 135 Santilli Highway, Everett, MA 02149
Voice: (781) 338-3000 TTY: (800) 439-2370
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