I received a suspicious email message from a DESE email address. How can I tell whether it is genuine?
One thing to look for is an attachment. If you receive an email that looks like it is coming from the DESE but contains an attachment other than those listed below, the email is malicious and should be deleted without opening it.
Beyond that, it can be difficult to tell whether messages are genuine because the sender may look legitimate. Bogus emails can be generated by a mass-mailing worm spoofing our system.
A mass-mailing worm is a virus that searches an infected PC to learn all the email addresses stored on that PC either in an address book or in documents. The worm then "uses" one of the addresses as the sender and the rest of the addresses as the recipients to try and propagate itself. By spoofing the sender address the virus protects the identity of the true sender protecting itself from eradication.
Check with your anti-virus administrator for more information on viruses.
Back to Questions List
Massachusetts Department of Elementary and Secondary Education 135 Santilli Highway, Everett, MA 02149
Voice: (781) 338-3000 TTY: (800) 439-2370
Disclaimer: A reference in this website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public and does not constitute endorsement or recommendation by the Massachusetts Department of Elementary and Secondary Education.