MA Education Security PortalReactivation Process
Administrative Users | ELAR Users
Administrative Users
Accounts that failed to pre-register will need to be reactivated. To reactivate your account, contact your local DA. Note: 'Forgot Username' and 'Forgot Password' tools will not have functionality for accounts that have not been reactivated.
To begin the reactivation process, you will receive an email from your local DA with a personalized link to the email address listed in Directory Administration. This link will be active for 15 days and is only valid for the specified account. If you have multiple accounts, you will need to reactivate each account separately.
Click the link from the email, and you will be directed to the Enter Username page. Enter your username and the system will check if your account has been reactivated. If the account has not been reactivated, you will be directed to the Successful Reactivation Page. If the account has been reactivated, you will be directed to the 'Account Already Activated' page. Note: If you receive a message stating 'Reactivation Link Expired' after clicking the link, then the link you received has expired. You will need to contact your local DA for a new link.
Next, the user will need to reset their password. View steps to reset password.